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Rental Terms
The following terms apply to all rentals provided by QualityChairCovers.com
Placing Orders: To place an order, full payments must be received. A deposit will reserve items for the date specified within the order but the items will not be rendered until full payment is received by 14 days prior to the event date. By making a payment, the customer agrees to the terms within this contract.
Security deposit: A deposit of $100 credit card payment is required by Quality Chair Covers, LLC to hold the rental items for the date specified in the Event Order Form. This deposit will apply toward the remaining balance, which is due 14 days prior to the event. The balance will be applied to your credit card within 14 days of your event. This final payment may be in the form of credit card, check, or money order. A credit card (Visa, MasterCard, or American Express) must also be given as part of the Customer’s security deposit to ensure the proper return of all items.
Delivery, Returns & Packaging: Quality Chair Covers can ship to out of area locations and are subject to shipping fees. Quality Chair Covers, LLC. uses UPS, USPS, FedEx, or DHL delivery services to ship nationwide. All shipments are scheduled to be delivered at least one business day before the event date and are guaranteed by the carrier. Quality Chair Covers, LLC will not be responsible for any unforeseen problems during shipment, items undelivered or lost in the mailing system, or incorrectly supplied addresses. A tracking number(s) can be provided by QCC upon request. If included on the Event Order Form, Quality Chair Covers, LLC. will supply return labels for the Customer to return all the items stated on the Event Order Form. All items must be returned or shipped within 2 business days after the event date. The Customer agrees to be charged an additional late return fee for each day the items are not returned or shipped after the 2 business days of the event date. This amount is at least $25 per day.
Event cancellation: In most cases Orders may be cancelled 14 days or more prior to your event date and require staff approval. Your order is not canceled until you receive an Order Cancellation Confirmation email from Quality Chair Covers, LLC. Orders that are canceled 14 days or more prior to the event are charged the full deposit amount thus all deposits are nonrefundable. This covers the cost that Quality Chair Covers, LLC incurs for turning away potential customers in order to secure the rental items for the event. The balance of the order will be charged within 14 days of the event date. Orders cancelled within 14 days or less of the event date are non-refundable.
Inspection & Guarantees: The Customer acknowledges that they are personally responsible for inspecting the rental items prior to their use on the event date and find them suitable for use before the event date. Notification of any defects or missing items to Quality Chair Covers, LLC must be made before the event date. Quality Chair Covers, LLC makes every attempt to fulfill the order. In rare cases of notifying us of missing items before the event date, Quality Chair Covers, LLC will make attempts to ship the missing order before the event date. If this is not possible, a refund will be granted for the rental cost of the missing items. The Customer acknowledges that there are no warranties on these items from minor defects, as there may be some minor defects on items from normal wear and tear, that are not readily apparent. These defects or missing items do not constitute a breach of contract on Quality Chair Covers, LLC.’s part.
Samples: The Customer understands that it is their responsibility to ensure the proper fit and color of the rental items. Samples are offered to make sure of this. Refunds will not be granted in the case that the fitting, size, color, or texture does not match.
Damaged/Unreturned Items: The Customer will be responsible to pay for any incidents including but not limited to damaged, lost, altered, or stolen items. Except for reasonable rental usage, all items must be returned in their normal condition. Quality Chair Covers, LLC can take out most stains. However, for each item returned with tears, wine stains, candles burns or wax marks that may be damaged beyond repair, the Customer authorizes the use of their credit card to be automatically charged. An administrative charge of $6 will be applied on the Customer’s credit card for each damaged item including the full purchase amount for each item or any other replacement costs at Quality Chair Covers, LLC. discretion.
Item Quantities: Item quantities must be confirmed 21 days prior to the event. An increase of item quantities less than 21 days prior to the event are subject to availability and are not guaranteed and must be paid before the event date. The Customer may drop the item quantity amount by no more than 20% within 21 days prior to the event date. A small fee will be charged equivalent to 10% of the rental cost of the dropped amount. This fee is to cover the costs that Quality Chair Covers, LLC must incur for reserving the items for this date.
Fees: The Customer understands that a breach of contract will result in collections of fees by Quality Chair Covers, LLC. The Customer will therefore be responsible for all fees associated with the collections process, including NSF check fees, attorney fees and litigations fees, in the event that the contract has been breached.
Contract: By making a payment, placing orders, or receiving products, the Customer agrees to the terms within this contract. Any amendments to the contract must be made in writing. If a facsimile is sent in, Quality Chair Covers, LLC also requests an original copy to be sent in; however, both copies are not needed to bind the contract.
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